CloudAlly from a connected Office 365 account, remain indefinitely. This setting is tied to the following registry data, so this setting can also be configured by an administrator through a modification of the registry. However, there is a better way to ensure your Office 365 files remain retrievable. This problem can occur if the Send immediately when connected option is not enabled, as shown in the following figure from Outlook 2016. When this problem occurs, the message remains in your Outbox folder until you manually initiate a Send/Receive operation (for example, press F9 or select send or receive). Open a Finder window and navigate to /Application Support/AddressBook. (SOAPWebServicesErrorDomain error -997.) Looking through the treads here I found a supposed solution: 1. When I try to sync my contacts on the MAC, I get the error: The operation couldn’t be completed. When you send an e-mail message in Microsoft Outlook, the message may remain in your Outbox folder as shown in the following figure. At Work: running the latest version of Office 365 and having my contacts stored within Outlook.
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